BirthJays Birthday Pre-Rolled Candle Cones King Size - x5 Per Pack

Regular Price
$40.00
Sale Price
$40.00
Regular Price
Sold Out
Unit Price
per 
Only 3 left!
Discreet packing and secure customer data
FAQ below for Warranty and Return Policy

BIRTHJAYS - WHAT AM I?

I have wanted to stock these pre-rolled candle cones for ages!! With this product I am not the first in Australia to stock it but I plan to keep them as part of my line up of products for as long as I can! Designed for higher celebrations.

x5 pre-rolled rice paper cones are provided, each are striped and are king in size. The premise is pretty simple and you place each one upon a cake just as you would normal candles. You do not light the joint itself but the candle topper above it. Once extinguished your guest can remove  a cone a light it directly. 

WHY AM I SPECIAL? 

Just to clarify these cones arrive empty and you will need to fill them yourself. Each has a filter (cardboard) pre-installed and they flare out in a trumpet style. Depending on how generous you wish to be you can use all 5 at once or spread them out over multiple celebrations. 

At the base of each cone is a base widget, a pointy end that inserts into a cake.  The topper and the base widget keep the cone safe from icing and any direct flame. The topper has been designed to capture any wax that may drip. Probably don't need to say this but please remove both these parts before smoking the joints! A perfect product for adult celebrations!!

TIP: Please follow all the safety instructions on the back of the pack. 

WHAT YOU GET

x5 BirthJays Birthday Pre-Rolled Candle Cones King Size

SPECS

  • 5 cones per pack
  • BirthJays pre-roll cones
  • Rice paper
  • Slow burning
  • Includes birthday candle topper & base
  • Crafted to capture wax - topper
  • King Size
  • Unique striped paper design
  • Fun for adult celebrations & parties!

**At We are Lux we don't encourage the breaking of any Australian laws, you must be 18+ to purchase and nothing we stock is intended for use with any tobacco products.**

FAQ

Same-Day Dispatch

We are committed to prompt service. All orders placed and paid for by 12:00 PM (midday AEST) on business days are dispatched the same day via Australia Post. Orders received after this cutoff will be shipped the next business day.​

Tracking

All items are sent with with tracking and a signature will be required upon receiving the package.

Secure & Discreet Packaging

Your privacy and the safety of your items are our top priorities. We use high-quality, discreet packaging materials to ensure your order arrives securely and maintains confidentiality.​

Video Recording of the Packing Process

To uphold quality assurance and transparency, we video record the entire packing process for every order. This
includes documenting the condition of the items and the packaging before
handing them over to Australia Post. These recordings serve as a reference to
verify the condition of your order at the time of dispatch.

Eligibility for Returns


We accept returns under the following conditions:


Timeframe: Returns must be initiated within 5 days of receiving your order.
Product Condition: Items must be unused, unopened, and in their original packaging, with the packaging in the same condition as when received.
Proof of Purchase: A valid proof of purchase (e.g., receipt, order confirmation) is required.

Important Notes

Change of Mind: Returns due to a change of mind are not accepted.
Damaged or Faulty Items: If your item is damaged or faulty, please refer to our Handling Damaged Deliveries section.

Return Process

1. Contact Us: Reach out to our customer service team within 5 days of receiving your order to initiate a return.
2. Return Authorization: Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Shipping: You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the item reaches us safely.
4. Inspection and Refund: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 5 business days, provided all return conditions are met.

If you discover that your items are damaged upon opening:


1. Document the Damage:
o Take clear photographs of the damaged item(s), the packaging (including any visible damage), and the parcel label showing the tracking number.
o Retain all original packaging materials, as they may be required for the claim assessment.
2. Record the Unboxing:
o We highly recommend video recording the unboxing process. This documentation is crucial for any potential claims regarding damaged or missing items.
3. Lodge a Claim with Australia Post:
o As the recipient, you are required to lodge a claim directly with Australia Post for any damages incurred during transit.
o Visit your nearest Australia Post Office with the damaged item and original packaging to complete a damage report.
o Provide valid photo identification (e.g., driver's licence) to comply with Australia Post's privacy regulations.
o Request and complete the Green PM26 Form, ensuring you include the tracking number. This form links the claim to our account details, facilitating the refund process.
o Note: Only the person to whom the item is addressed can lodge the claim.
4. Provide Us with the Claim Reference:
o After lodging the claim, please send us the receipt and reference number provided by Australia Post. This will allow us to assist you in following up on the claim and provide any necessary support.

For more detailed information on lodging a compensation claim, please refer to Australia Post's official guidelines: Australia Post Compensation

Please note that under Australian Consumer Law, consumers have the right to a remedy if a product is faulty, not fit for purpose, or does not match the description. However, businesses are not required to accept returns for change of mind purchases. Legal Kitz
If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

If the product is returned due to a fault, not being as described, or an error on our part, then WAL will cover the shipping cost for the return.


Please note:
We do not accept change of mind returns, and all return requests must meet our return policy criteria (i.e., within 5 days, in original unopened packaging, and in the same condition as received).

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