Grav Borosilicate Glass Adjustable Downstem - 14mm

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$30.00
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$30.00
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See FAQ below for Return & Refund Policy

Grav, hands down are the masters of glass, scientific producers of glass if you will. A global reputation that is hard to surpass. Built to last, highly functional and as gorgeous as glass can get. Those in the know only and always use Grav glass. When Grav makes a water pipe/dab rig/glass pipe they know what they are doing. Built strong for a smooth and easy session. Oh, and so they don’t break easily either. Beautiful enough to display anywhere in your home, if that’s how you do things.

ADJUSTABLE DOWN STEM

Down stems play a crucial role in a water pipe. They provide a direct pathway from the flower bowl/banger to the interior of the water chamber. Some are basic whilst others offer a variety of percolation styles. As a general rule, the more intricate a perc system the smoother/cooler/cleaner the experience will be. When buying a down stem there are a few things to consider. The angle of insertion. The size of your flower bowl connection. The size of the water pipe joint. Lastly, I would try to figure out my desired length of down stem. The stem should end somewhere in the mid portion of the water chamber and there should be some space underneath.

This is quite a unique down stem. It can be lengthened or shortened to meet your specific size needs. The range is 4.5'' - 6'' (11ish cms - 15ish cms). This is a great feature as you can then use the same stem over a variety of sized water pipes. Not all water pipes will be appropriate and it should work with any 14mm beaker or straight based water pipe with an angled joint.

There are technically 2 parts to this down stem and both are held together by a custom fitted segment of heat shrink tubing. To modify the length you simply slide both ends towards each other or apart.

This is by no means a simple perc and this stem will provide a good degree of filtration. At the very end of the stem is a tri-cut showerhead percolation set up. Long slits carved into the bulbous end will break down your smoke before diffusing it through water resulting in a cooled down and filtered experience.

TIP: This down stem will accept a 14mm male flower bowl/banger and will slot into an 18mm female water pipe joint.

CONTAINS

x1 Official Grav 14mm Adjustable Downstem w/Silicone Grommet

SPECS

  • Diffused Downstem
  • Frosted
  • Heat shrink tubing
  • Grav Decal
  • Tri-cut Showerhead Perc
  • Length: 4.5" - 6"
  • Exterior Joint: 18mm
  • Bowl Joint: 14mm
  • Designed By: Dave Daily

 

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FAQ

Same-Day Dispatch

We are committed to prompt service. All orders placed and paid for by 12:00 PM (midday AEST) on business days are dispatched the same day via Australia Post. Orders received after this cutoff will be shipped the next business day.​

Secure & Discreet Packaging

Your privacy and the safety of your items are our top priorities. We use high-quality, discreet packaging materials to ensure your order arrives securely and maintains confidentiality.​

Video Recording of the Packing Process

To uphold quality assurance and transparency, we video record the entire packing process for every order. This
includes documenting the condition of the items and the packaging before
handing them over to Australia Post. These recordings serve as a reference to
verify the condition of your order at the time of dispatch.

Eligibility for Returns


We accept returns under the following conditions:


Timeframe: Returns must be initiated within 5 days of receiving your order.
Product Condition: Items must be unused, unopened, and in their original packaging, with the packaging in the same condition as when received.
Proof of Purchase: A valid proof of purchase (e.g., receipt, order confirmation) is required.

Important Notes

Change of Mind: Returns due to a change of mind are not accepted.
Damaged or Faulty Items: If your item is damaged or faulty, please refer to our Handling Damaged Deliveries section.

Return Process

1. Contact Us: Reach out to our customer service team within 5 days of receiving your order to initiate a return.
2. Return Authorization: Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Shipping: You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the item reaches us safely.
4. Inspection and Refund: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 5 business days, provided all return conditions are met.

If you discover that your items are damaged upon opening:


1. Document the Damage:
o Take clear photographs of the damaged item(s), the packaging (including any visible damage), and the parcel label showing the tracking number.
o Retain all original packaging materials, as they may be required for the claim assessment.
2. Record the Unboxing:
o We highly recommend video recording the unboxing process. This documentation is crucial for any potential claims regarding damaged or missing items.
3. Lodge a Claim with Australia Post:
o As the recipient, you are required to lodge a claim directly with Australia Post for any damages incurred during transit.
o Visit your nearest Australia Post Office with the damaged item and original packaging to complete a damage report.
o Provide valid photo identification (e.g., driver's licence) to comply with Australia Post's privacy regulations.
o Request and complete the Green PM26 Form, ensuring you include the tracking number. This form links the claim to our account details, facilitating the refund process.
o Note: Only the person to whom the item is addressed can lodge the claim.
4. Provide Us with the Claim Reference:
o After lodging the claim, please send us the receipt and reference number provided by Australia Post. This will allow us to assist you in following up on the claim and provide any necessary support.

For more detailed information on lodging a compensation claim, please refer to Australia Post's official guidelines: Australia Post Compensation

Please note that under Australian Consumer Law, consumers have the right to a remedy if a product is faulty, not fit for purpose, or does not match the description. However, businesses are not required to accept returns for change of mind purchases. Legal Kitz
If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

If the product is returned due to a fault, not being as described, or an error on our part, then WAL will cover the shipping cost for the return.


Please note:
We do not accept change of mind returns, and all return requests must meet our return policy criteria (i.e., within 5 days, in original unopened packaging, and in the same condition as received).

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