Human Grade Sacred Straight Sandblasted Bong - Matrix Green

Regular Price
$150.00
Sale Price
$150.00
Regular Price
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Unit Price
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FAQ below for Warranty and Return Policy

HUMAN GRADE

Welcome to the store Human Grade!! It appears that you will fit in nicely. I honestly cannot find much about them, they appear to be quite new and I am dipping in my toes to see what they offer. An American brand with a strong focus on budget, quality and detail, crafting handmade pieces of glassware like this dab rig. Durable and minimal design. I do plan to include more of their lineup soon.

SACRED STRAIGHT BONG

This is quite a bong, tall and intricate. Frosted, sandblasted and clear borosilicate glass has been used throughout with green accents used in this version. How is it sacred? I am guessing that his refers to the swirly artwork applied across the body. 

A straight style water pipe standing upon a wide pedestal for stability. The down stem is fixed into the "banger hanger" style acting a little like an ash catcher, helping to keep the water chamber a little longer. This stem leads into the water chamber with diffusion provided via the 2 inbuilt percolators (more below). A 14mm male flower bowl/slide is provided, a removable funnel shaped bowl with a long handle. 

There are 2 individual percolators within; a Honeycomb perc and a Tree perc. Both are considered to be quite advanced in their ability to break down smoke for deep cleaning and filtration. The Honeycomb perc sits horizontally near the base with a multitude of holes for smoke/water to  pass through. Next comes the Tree perc, a crazy design with a ring of horizontal tubes complete with diffusion slits. A connoisseur setup!  But the benefits of intricacy can come with a potential pitfall - cleaning in this case. I recommend constant water changes (daily for sure) and regular soaking with Isopropyl Alcohol to keep it clean. 

Measuring: 30cms tall

CONTAINS

x1  Human Grade Sacred Straight Sandblasted Bong - Matrix Green

SPECS

  • Authentic Human Grade Rig
  • Handmade craftsmanship
  • Borosilicate glass
  • Green accents
  • Banger Hanger Style
  • Sandblasted design
  • Swirly patterns
  • Fixed down stem
  • Dual percolators within
  • Honeycomb perc
  • Tree perc
  • Connoisseur level
  • Superior filtration
  • Pedestal base
  • Reinforced and flared mouthpiece

**This is a collectors item and at We are Lux we don't encourage the breaking of any Australian laws.**

FAQ

Same-Day Dispatch

We are committed to prompt service. All orders placed and paid for by 12:00 PM (midday AEST) on business days are dispatched the same day via Australia Post. Orders received after this cutoff will be shipped the next business day.​

Tracking

All items are sent with with tracking and a signature will be required upon receiving the package.

Secure & Discreet Packaging

Your privacy and the safety of your items are our top priorities. We use high-quality, discreet packaging materials to ensure your order arrives securely and maintains confidentiality.​

Video Recording of the Packing Process

To uphold quality assurance and transparency, we video record the entire packing process for every order. This
includes documenting the condition of the items and the packaging before
handing them over to Australia Post. These recordings serve as a reference to
verify the condition of your order at the time of dispatch.

Eligibility for Returns


We accept returns under the following conditions:


Timeframe: Returns must be initiated within 5 days of receiving your order.
Product Condition: Items must be unused, unopened, and in their original packaging, with the packaging in the same condition as when received.
Proof of Purchase: A valid proof of purchase (e.g., receipt, order confirmation) is required.

Important Notes

Change of Mind: Returns due to a change of mind are not accepted.
Damaged or Faulty Items: If your item is damaged or faulty, please refer to our Handling Damaged Deliveries section.

Return Process

1. Contact Us: Reach out to our customer service team within 5 days of receiving your order to initiate a return.
2. Return Authorization: Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Shipping: You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the item reaches us safely.
4. Inspection and Refund: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 5 business days, provided all return conditions are met.

If you discover that your items are damaged upon opening:


1. Document the Damage:
o Take clear photographs of the damaged item(s), the packaging (including any visible damage), and the parcel label showing the tracking number.
o Retain all original packaging materials, as they may be required for the claim assessment.
2. Record the Unboxing:
o We highly recommend video recording the unboxing process. This documentation is crucial for any potential claims regarding damaged or missing items.
3. Lodge a Claim with Australia Post:
o As the recipient, you are required to lodge a claim directly with Australia Post for any damages incurred during transit.
o Visit your nearest Australia Post Office with the damaged item and original packaging to complete a damage report.
o Provide valid photo identification (e.g., driver's licence) to comply with Australia Post's privacy regulations.
o Request and complete the Green PM26 Form, ensuring you include the tracking number. This form links the claim to our account details, facilitating the refund process.
o Note: Only the person to whom the item is addressed can lodge the claim.
4. Provide Us with the Claim Reference:
o After lodging the claim, please send us the receipt and reference number provided by Australia Post. This will allow us to assist you in following up on the claim and provide any necessary support.

For more detailed information on lodging a compensation claim, please refer to Australia Post's official guidelines: Australia Post Compensation

Please note that under Australian Consumer Law, consumers have the right to a remedy if a product is faulty, not fit for purpose, or does not match the description. However, businesses are not required to accept returns for change of mind purchases. Legal Kitz
If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

If the product is returned due to a fault, not being as described, or an error on our part, then WAL will cover the shipping cost for the return.


Please note:
We do not accept change of mind returns, and all return requests must meet our return policy criteria (i.e., within 5 days, in original unopened packaging, and in the same condition as received).

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