Pulsar 90° Ash Catcher - 14mm

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See FAQ below for Return & Refund Policy

I have stocked Pulsar for a while now with a wide variety of bongs, herbal vaporisers, one hitters and dab rigs on offer at my store. They appear to have been around for quite some time now, housing over 1000 different products at the facility in North Carolina. 

LET’S DISCUSS ASHCATCHERS

A fairly basic premise that will elevate your smoking/vaping experience to another level. A vast amount of my customers ask me about the best methods to clean their glassware and I will be honest, I am a little shocked by how many underestimate the value of hygiene. Not just for the obvious reasons but also for purity of flavour. 

Ash catchers attach directly to the down stem of a water bubbler and your bowl/cone piece then attaches directly to the ash catcher. Think of an ash catcher as a kind of in-between plug that acts as a filter. Its main role is to dramatically decrease the amount of resin, gunk and ash landing in the water chamber ultimately keeping your glass and water cleaner for longer. Less cleaning and less maintenance will be required overall. An indispensable accessory for my lazy customers out there or for my connoisseurs who appreciate the finer experiences in life.

TIP: The more intricate the percolation set up within your bong the more indispensable this accessory will be.  

This is a basic design ,made entirely from durable heat-resistant borosilicate glass with a wide reservoir at the base for ash capture. Both ports are frosted for a tight fit (one internally and one externally). The side arm curves up and around culminating in a 14mm male joint. Your bowl will sit upon the very top slotting into the 14mm female joint. 

TIP: This ash catcher can be used either wet or dry. Add water if your bubbler is basic with minimal percolation within and use dry if you have an intricate glass piece to lessen drag. 

Measuring: 8cms tall and 7cms at its widest. There is a 4ish cms gap between each port. 

CONTAINS

x1 Pulsar 14mm Ash Catcher

SPECS

  • Official Pulsar product
  • Borosilicate Glass
  • Attaches directly to a bong
  • For use with dry herbal material
  • Can be used either wet and dry
  • Attaches to a 14mm female joints
  • Holds a 14mm male flower bowl
  • Frosted ports
  • Helps to keep your bong cleaner for longer

**This is a collectors item and at We are Lux we don't encourage the breaking of any Australian laws.**

FAQ

Same-Day Dispatch

We are committed to prompt service. All orders placed and paid for by 12:00 PM (midday AEST) on business days are dispatched the same day via Australia Post. Orders received after this cutoff will be shipped the next business day.​

Tracking

All items are sent with with tracking and a signature will be required upon receiving the package.

Secure & Discreet Packaging

Your privacy and the safety of your items are our top priorities. We use high-quality, discreet packaging materials to ensure your order arrives securely and maintains confidentiality.​

Video Recording of the Packing Process

To uphold quality assurance and transparency, we video record the entire packing process for every order. This
includes documenting the condition of the items and the packaging before
handing them over to Australia Post. These recordings serve as a reference to
verify the condition of your order at the time of dispatch.

Eligibility for Returns


We accept returns under the following conditions:


Timeframe: Returns must be initiated within 5 days of receiving your order.
Product Condition: Items must be unused, unopened, and in their original packaging, with the packaging in the same condition as when received.
Proof of Purchase: A valid proof of purchase (e.g., receipt, order confirmation) is required.

Important Notes

Change of Mind: Returns due to a change of mind are not accepted.
Damaged or Faulty Items: If your item is damaged or faulty, please refer to our Handling Damaged Deliveries section.

Return Process

1. Contact Us: Reach out to our customer service team within 5 days of receiving your order to initiate a return.
2. Return Authorization: Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Shipping: You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the item reaches us safely.
4. Inspection and Refund: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 5 business days, provided all return conditions are met.

If you discover that your items are damaged upon opening:


1. Document the Damage:
o Take clear photographs of the damaged item(s), the packaging (including any visible damage), and the parcel label showing the tracking number.
o Retain all original packaging materials, as they may be required for the claim assessment.
2. Record the Unboxing:
o We highly recommend video recording the unboxing process. This documentation is crucial for any potential claims regarding damaged or missing items.
3. Lodge a Claim with Australia Post:
o As the recipient, you are required to lodge a claim directly with Australia Post for any damages incurred during transit.
o Visit your nearest Australia Post Office with the damaged item and original packaging to complete a damage report.
o Provide valid photo identification (e.g., driver's licence) to comply with Australia Post's privacy regulations.
o Request and complete the Green PM26 Form, ensuring you include the tracking number. This form links the claim to our account details, facilitating the refund process.
o Note: Only the person to whom the item is addressed can lodge the claim.
4. Provide Us with the Claim Reference:
o After lodging the claim, please send us the receipt and reference number provided by Australia Post. This will allow us to assist you in following up on the claim and provide any necessary support.

For more detailed information on lodging a compensation claim, please refer to Australia Post's official guidelines: Australia Post Compensation

Please note that under Australian Consumer Law, consumers have the right to a remedy if a product is faulty, not fit for purpose, or does not match the description. However, businesses are not required to accept returns for change of mind purchases. Legal Kitz
If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

If the product is returned due to a fault, not being as described, or an error on our part, then WAL will cover the shipping cost for the return.


Please note:
We do not accept change of mind returns, and all return requests must meet our return policy criteria (i.e., within 5 days, in original unopened packaging, and in the same condition as received).

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