SoftGlass Pier 4" Silicone and Borosilicate Glass Bubbler w/Cartridge Adapter

Regular Price
$110.00
Sale Price
$110.00
Regular Price
Sold Out
Unit Price
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Discreet packing and secure customer data
See FAQ below for Return & Refund Policy

Softglass is an interesting name for a brand specialising in glassware used primarily for  smoking and I held off for a while whilst I spent time educating myself. The design element and ease of cleaning drew me towards this particular brand. Justin Cohen is the designer, an award winning industrial designer with a minimalist aesthetic. Designed and engineered in the USA. 

SILICONE BUBBLER

Deceptive name as the silicone is mainly the outer skin with a glass bowl and down stem within. The water chamber is part of the main silicone body. A bubbler refers to a specific style of water pipe, whereby the bowl is located at the very top with a vertical down stem extending down into the water. The bowl and down stem is an all-in-one piece made with durable borosilicate glass. A deep capacity flower bowl and a simple tube down stem and there is a small silicone cap to cover the bowl. 

Measuring: Just over 10cms.

The practically indestructible silicone body is really thick and separates into 2 portions enabling easy access within. The end of the down stem sits within the silicone water chamber. Platinum cured silicone is safe to be used for water pipes and the design of this bubbler is such that when the both halves fit together tightly. 

This is technically a dual use bubbler, flower/buds and oil cartridges can be used. A silicone cartridge adapter is provided that slips firmly into the flower bowl. You can then insert a 510 threaded cartridge (+ battery) directly into the adapter allowing you to filter your vapour via water for smoother hits. 

CONTAINS

  • x1  Borosilicate Glass Bowl & Stem
  • x1  Platinum Cured Silicone Chamber
  • x1  Platinum Cured Silicone Reservoir
  • x1  Platinum Cured Silicone Bowl Cover
  • x1 Platinum Cured Silicone Cartridge Adapter
  • x1  Cleaning Tool

SPECS

  • 4 inches long
  • or 10cms!
  • Hammer style bubbler pipe
  • Dual use water pipe
  • Platinum cured silicone material
  • Secure, inlaid glass bowl & down stem insert
  • Silicone cartridge adapter
  • Will accept almost all 510 threaded cartridges
  • Includes silicone bowl cap
  • Onyx color (silicone)
  • Easy to clean

**This is a collectors item and at We are Lux we don't encourage the breaking of any Australian laws.**

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FAQ

Same-Day Dispatch

We are committed to prompt service. All orders placed and paid for by 12:00 PM (midday AEST) on business days are dispatched the same day via Australia Post. Orders received after this cutoff will be shipped the next business day.​

Secure & Discreet Packaging

Your privacy and the safety of your items are our top priorities. We use high-quality, discreet packaging materials to ensure your order arrives securely and maintains confidentiality.​

Video Recording of the Packing Process

To uphold quality assurance and transparency, we video record the entire packing process for every order. This
includes documenting the condition of the items and the packaging before
handing them over to Australia Post. These recordings serve as a reference to
verify the condition of your order at the time of dispatch.

Eligibility for Returns


We accept returns under the following conditions:


Timeframe: Returns must be initiated within 5 days of receiving your order.
Product Condition: Items must be unused, unopened, and in their original packaging, with the packaging in the same condition as when received.
Proof of Purchase: A valid proof of purchase (e.g., receipt, order confirmation) is required.

Important Notes

Change of Mind: Returns due to a change of mind are not accepted.
Damaged or Faulty Items: If your item is damaged or faulty, please refer to our Handling Damaged Deliveries section.

Return Process

1. Contact Us: Reach out to our customer service team within 5 days of receiving your order to initiate a return.
2. Return Authorization: Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Shipping: You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the item reaches us safely.
4. Inspection and Refund: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 5 business days, provided all return conditions are met.

If you discover that your items are damaged upon opening:


1. Document the Damage:
o Take clear photographs of the damaged item(s), the packaging (including any visible damage), and the parcel label showing the tracking number.
o Retain all original packaging materials, as they may be required for the claim assessment.
2. Record the Unboxing:
o We highly recommend video recording the unboxing process. This documentation is crucial for any potential claims regarding damaged or missing items.
3. Lodge a Claim with Australia Post:
o As the recipient, you are required to lodge a claim directly with Australia Post for any damages incurred during transit.
o Visit your nearest Australia Post Office with the damaged item and original packaging to complete a damage report.
o Provide valid photo identification (e.g., driver's licence) to comply with Australia Post's privacy regulations.
o Request and complete the Green PM26 Form, ensuring you include the tracking number. This form links the claim to our account details, facilitating the refund process.
o Note: Only the person to whom the item is addressed can lodge the claim.
4. Provide Us with the Claim Reference:
o After lodging the claim, please send us the receipt and reference number provided by Australia Post. This will allow us to assist you in following up on the claim and provide any necessary support.

For more detailed information on lodging a compensation claim, please refer to Australia Post's official guidelines: Australia Post Compensation

Please note that under Australian Consumer Law, consumers have the right to a remedy if a product is faulty, not fit for purpose, or does not match the description. However, businesses are not required to accept returns for change of mind purchases. Legal Kitz
If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

If the product is returned due to a fault, not being as described, or an error on our part, then WAL will cover the shipping cost for the return.


Please note:
We do not accept change of mind returns, and all return requests must meet our return policy criteria (i.e., within 5 days, in original unopened packaging, and in the same condition as received).

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