Stache Products Roll-N'-Stache Portable Rolling Stache with Grinder

Regular Price
$45.00
Sale Price
$45.00
Regular Price
Sold Out
Unit Price
per 

Colour: Blue

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Discreet packing and secure customer data
FAQ below for Warranty and Return Policy

STACHE PRODUCTS ROLL N' STACHE - WHAT AM I?

This is a rather practical product designed as an all-in-one setup. Durable premium plastic has been used to create this tall 6-piece prep station. Technically 8 pieces if you count the x2 tools provided (scoop and brush). A great option for travel and it has been designed to fit within most standard cup holders!

Stache Products is an American Brand, born in 2015 with an initial focus on devices specific for the herbal extracts markets (shout out to the dabbers out there). They have since broadened their range of innovative products with a variety of different grinders currently on offer. Sleek and minimal products with no compromise of functionality. 

WHY AM I SPECIAL?

Easiest way to describe the benefits is to break each part down, starting at the very top where you find the logo. There is a middle core with a grinder at the top and a storage container at the base with all 3 fitting together nicely. 

  • 3-part grinder - This grinder utilises the same micro-ball system found in Stache's premium metal grinders. A unique design whereby there are small balls used instead of standard "diamond shaped" teeth. Micro-rounded teeth can be found upon the top lid and they are said to preserve more terpenes and THC content whilst providing a nice and fluffy grind. The top lid is magnetised, there is no kief screen and a small storage zone. 
  • Fold out tray - The main bulk of the body that unfurls to create a flat lined surface. Form it back into a tube and you can use the internal space for extra storage; papers, lighters etc.
  • 2-piece storage container - Not much to report, a simple threaded container with a small capacity. A completely seperate zone for incase you need to seperate anything. The scoop and the brush live in this container.

Measuring: Almost 19cms tall and 7cms in diameter.

WHAT YOU GET

  • x1 Stache Products Roll-N'-Stache Portable Rolling Stache with Grinder
  • x1 Scoop
  • x1 Brush

SPECS

  • Official Stache Products Grinder
  • 6 piece portable rolling station
  • Durable plastic construction
  • 3-piece herb grinder
  • Magnetic top lid closure in grinder
  • Micro rounded teeth
  • Storage chamber in base
  • Fold out tray
  • Extra storage in the middle core
  • Includes pollen scraper & cleaning brush
  • designed to fit standard cup holders
  • Great for travel
  • Multiple colour options available
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FAQ Shipping, Return and Refund

Same-Day Dispatch

We are committed to prompt service. All orders placed and paid for by 12:00 PM (midday AEST) on business days are dispatched the same day via Australia Post. Orders received after this cutoff will be shipped the next business day.​

Tracking

All items are sent with with tracking and a signature will be required upon receiving the package.

Secure & Discreet Packaging

Your privacy and the safety of your items are our top priorities. We use high-quality, discreet packaging materials to ensure your order arrives securely and maintains confidentiality.​

Video Recording of the Packing Process

To uphold quality assurance and transparency, we video record the entire packing process for every order. This
includes documenting the condition of the items and the packaging before
handing them over to Australia Post. These recordings serve as a reference to
verify the condition of your order at the time of dispatch.

Eligibility for Returns


We accept returns under the following conditions:


• Timeframe: Returns must be initiated within 5 days of receiving your order.
• Product Condition: Items must be unused, unopened, and in their original packaging, with the packaging in the same condition as when received.
• Proof of Purchase: A valid proof of purchase (e.g., receipt, order confirmation) is required.

Important Notes

• Change of Mind: Returns due to a change of mind are not accepted.
• Damaged or Faulty Items: If your item is damaged or faulty, please refer to our Handling Damaged Deliveries section.

Return Process

1. Contact Us: Reach out to our customer service team within 5 days of receiving your order to initiate a return.
2. Return Authorization: Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Shipping: You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the item reaches us safely.
4. Inspection and Refund: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 5 business days, provided all return conditions are met.

If you discover that your items are damaged upon opening:


1. Document the Damage:
o Take clear photographs of the damaged item(s), the packaging (including any visible damage), and the parcel label showing the tracking number.
o Retain all original packaging materials, as they may be required for the claim assessment.
2. Record the Unboxing:
o We highly recommend video recording the unboxing process. This documentation is crucial for any potential claims regarding damaged or missing items.
3. Lodge a Claim with Australia Post:
o As the recipient, you are required to lodge a claim directly with Australia Post for any damages incurred during transit.
o Visit your nearest Australia Post Office with the damaged item and original packaging to complete a damage report.
o Provide valid photo identification (e.g., driver's licence) to comply with Australia Post's privacy regulations.
o Request and complete the Green PM26 Form, ensuring you include the tracking number. This form links the claim to our account details, facilitating the refund process.
o Note: Only the person to whom the item is addressed can lodge the claim.
4. Provide Us with the Claim Reference:
o After lodging the claim, please send us the receipt and reference number provided by Australia Post. This will allow us to assist you in following up on the claim and provide any necessary support.

For more detailed information on lodging a compensation claim, please refer to Australia Post's official guidelines: Australia Post Compensation

Please note that under Australian Consumer Law, consumers have the right to a remedy if a product is faulty, not fit for purpose, or does not match the description. However, businesses are not required to accept returns for change of mind purchases. Legal Kitz
If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

If the product is returned due to a fault, not being as described, or an error on our part, then WAL will cover the shipping cost for the return.


Please note:
We do not accept change of mind returns, and all return requests must meet our return policy criteria (i.e., within 5 days, in original unopened packaging, and in the same condition as received).

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